The #1 Loyalty Solution in the Salesforce Universe

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5/5

20 % uplift for your direct to consumer business with the DEFACTO Loyalty Engine®

available on

No software installation required.
Guided demo with a specialist from DEFACTO.

In short: The DEFACTO Loyalty Engine helps you incentivize customers to give you their data you need to run more personalized and hence more profitable marketing campaigns.

Some Of Our Customers using Salesforce and DEFACTO Loyalty Engine

See how the DEFACTO Loyalty Engine® increases the life time value of your customers by providing them with engaging and personalised experiences

Ready to see some real world examples?

We are currently using this application to enhance customer experiences via our own channels. This tool is a great way for this approach. All contact persons of the DEFACTO Loyalty Engine are very solution-oriented, friendly and we are happy about the great project.

Hadrian Bromma, CRM Director Kneipp GmbH

To all Marketers: The successful implementation and management of a Loyalty program has never been easier. See for yourself:

With the rules feature you can set up events, once completed will award your customers loyalty points that can automatically be used for a voucher or a free bonus upon next purchase.

No software installation required.
Guided demo with a specialist from DEFACTO.

Technical Details

Out of the box Functionality
Built for Retail and therefore highly scalable to cater to real time requirements and high loads.
Connectivity and Integration
Connect cash registers, Apps or the Online Shop in real time with flexible REST API
Data
All Loyalty Data is stored and made available in your own database for querying or further use.
Performance
The DEFACTO Loyalty Engine scales to cater your real time needs, for Retail, FMCG and other industries
360° customer view
Have a holistic view of your customers transactions, interactions and cases in Salesforce CRM

Ready for a demo?

Demo is usually up and running within 5 business days.

No software installation required.
Guided demo with a specialist from DEFACTO.

Drive Sales By Issuing Time Limited Promotions

Workflow example:

A marketer sets up an Instagram challenge that asks customers to mention a certain hashtag and to tell about their experience   

No software installation required.
Guided demo with a specialist from DEFACTO.

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