Manage your Loyalty Programs through our lightning fast
Loyalty Software – making the complex easy.
AS A SERVICE
Built on decades of experience in Loyalty Management, DEFACTO Loyalty Engine is an end-to-end Loyalty Platform or a standalone rule and rewards engine, that integrates into any kind of ecosystem.
It empowers you to create innovative and engaging loyalty programs to ultimately drive the customer life time value as well as speed up time to market. Through its scalability transactions and interactions can be rewarded in real time at any level.
Manage different kinds of loyalty Programs to flexibly reward your customers.
TECHNOLOGY & BENEFITS
Out of the box Functionality
Connectivity and Integration
360° customer view
Frequently asked questions
No, our app is platform agnostic. This means that we are able to install the app on every CRM platform you prefer. For more details please contact us.
Yes, we do have a technical documentation of our API Endpoints and a business documentation on how to install the app.
Yes of course. Please feel free to contact us. We will provide you a trial-version and give you a quick demo how to use it.
No, we´re not a BI-Tool but our solution comes with a powerful, fast and scalable analytical Datawarehouse, where you can access all the loyalty Data. We did that because most of our clients already have a BI-Tool and API Limits are always an issue. We managed to create an infrastructure that covers you in any case.
Since we have a long history in Loyalty Management and CRM with over 150 implemented loyalty programs, we do have a lot of loyalty use cases and best practices. Reach out to us and find out how we can help you improve your loyalty management.
Yes, the successful implementation and management of a Loyalty program has never been easier. With the rules feature you can set up events, once completed will award your customers loyalty points that can automatically be used for a voucher or a free bonus upon next purchase. Get creative within minutes. Easily change and implement rules to activate and engage your customers. See for yourself:
Choose the perfect plan
DEFACTO Loyalty Engine has a flexibel Licence Model to fit your Business & Loyalty Requirements.
Bonus Rule Management
Status / Tier Management
360 Customer View
Customer Service Functionality
< 20.000 End-Customer
API Calls (< 5.000 Transactions/day)
< 50.000 End-Customer
API Calls (< 30.000 Transactions/day)
Our Solution Engineers and Developers are happy to customize our Software along your needs, use cases and infrastructure.
If you do not have an existing CRM like Salesforce, we’re happy to introduce our new DEFACTO Loyalty Platform to you.
Looking forward on bringing your Loyalty Program to the next level.
See how the DEFACTO Loyalty Engine increases the life time value of your customers by providing them with engaging and personalized experiences
Ready to see some real world examples?